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Velocity Unified Commerce

A Unified Customer Experience

Manage all your transactional processes, from customer onboarding to orders and payments on a single, unified platform. Whether orders come from retail e-commerce, field sales, or customer service, Velocity Unified Commerce provides a best-in-class customer experience and an ultra-fluid, reliable platform for sales force, customer service, and back-office staff.

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Improved Efficiencies

Unified Ordering Workflows

Today’s technology often requires customer service teams, e-commerce customers, and sales reps to enter and process orders independently, resulting in inefficiencies and lack of coordination. Velocity Unified Commerce transforms this by consolidating all order processing into a single platform, delivering unified reporting, consistent payment handling, and highly accurate data insights.

  • Provide your customers with complete order fidelity, regardless of whether the order is placed by customer service, field sales reps, or through e-commerce
  • Customer service gains full visibility into field orders, enabling coordination with shipping, access delivery details, and review warehouse packaging information
  • Finance can track every order action in one centralized platform, eliminating the hunt for information across disparate data sets
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Subscription Management

Keep the Revenue Coming

Maximize recurring revenue by offering your customers subscription-based ordering and pricing. Customers enjoy added convenience and savings, while you benefit from increased sales and revenue — all without the hassle of creating new finance and billing workflows.

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Invoicing and Terms

Virtual Payments

Providing a seamless purchasing process for your customers strengths relationships and boosts revenue. With Velocity’s Virtual Payments module, you can set customized terms for individual customers, ensure purchases stay within the limits, and allocate unapplied balances — all while keeping sales moving. In addition, it reconciles payments with your financial tech stack and securely warehouses credit card information in a PCI-compliant manner, driving e-commerce adoption and improving order efficiency.

  • Field sales teams can seamlessly process orders from their mobile devices at the point of sale, with customers having the ability to view their order history in real-time through their profile.
  • Offers integrated credit solutions, ACH payment capabilities, and fully coordinated terms management to streamline financial transactions.
  • Simplifies reconciliation with fully synchronized digital processing across all payment modalities – credit, wire, ACH, and cash.
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“With the help of MedShift, we transformed and modernized our tech stack, streamlined our operations, and simplified our invoice payment process.”
Tejas Patel, VP, IT & Engineering, Sientra

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See MedShift Software Solutions in Action

Let’s talk about what MedShift can do for your company. Whether you’re looking to grow sales, streamline processes, maintain data integrity or grow your ecommerce capabilities, we’ve got a software solution to power your growth.

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